VIRTUAL COMPLAINTS BOOK

    Company name: GLOBAL EXPERIENCE S.A.C.

    RUC: 20611748613

    Address: [Enter your agency address here].

    In accordance with the provisions of the Consumer Protection and Defense Code, this institution has a Virtual Complaint Book at your disposal.

    Consumer Identification

    2. Consumer's Address


    3. Identification of the Contracted Asset


    4. Claim and Order Details

    CLAIM: Dissatisfaction related to products or services.

    COMPLAINT: Dissatisfaction not related to products or services; or, discomfort or dissatisfaction with customer service.

    5. Compliance and Shipping

    * The filing of a complaint does not preclude recourse to other means of dispute resolution, nor is it a prerequisite for filing a complaint before INDECOPI.

    * The supplier shall provide a response to the complaint within a period not to exceed thirty (30) calendar daysThe term may be extended for up to thirty (30) more days, prior notice to the consumer.